Privacy Policy
Last updated 12 November 2026 · Effective 12 November 2026
The Shelem app doesn’t collect your personal information. It has no accounts, ads, analytics, or tracking, and we don’t run servers your games pass through.
This Privacy Policy explains how Black Balloon LLC (“Black Balloon,” “we,” “us”) handles information in connection with the Shelem app for iPhone and iPad and this website (the “Service”). We do not sell or share your personal information, we do not show ads, and we do not track you across other apps or websites.
1. Information We Handle
| Where | What | Who has it |
|---|---|---|
| On your device | The name you enter, your game record (such as games and hands played and won), your settings, and any game in progress | Stays on your iPhone or iPad. We can’t see it. |
| Online games | The name you enter, an identifier from Game Center, and your moves and reactions at the table | Sent through Game Center to the other players in that game. We don’t receive it. |
| Messages to us | Your email address and what you write | Received by us when you email us. |
| Crash reports | Crash logs and app usage statistics, if you have turned on Share with App Developers in your device settings | Provided to us by Apple without identifying you. |
| Visit statistics | Anonymous details of each visit to this website: the page, the site that linked to it, country or region, device type, browser, and operating system | Counted by Vercel Web Analytics, which uses no cookies and does not identify you. |
| Server logs | Standard request information such as IP address and browser type | Kept by Vercel, which hosts this website, to deliver and protect it. |
2. How We Use Information
We use messages you send us to reply and help you. We use crash reports and usage statistics to find and fix problems in the app. We use visit statistics to understand how people find and use this website, and our hosting provider uses server logs to operate and secure it. We may also use information to comply with law. We do not use any information for advertising or to build profiles about you.
3. How We Disclose Information
- Apple. Game Center carries online games between players’ devices and is covered by Apple’s Privacy Policy.
- Service providers acting on our instructions: Vercel, which hosts this website and provides its visit statistics, and our email provider.
- Legal and safety: to comply with law or valid legal process, or to protect rights, safety, and security.
- Business transfers: in a merger, acquisition, or sale of assets, subject to this policy.
We do not sell personal information or share it for cross-context behavioral advertising.
4. Retention
Information on your device stays until you delete it or the app. We keep messages you send us for as long as we need to handle your request and keep a reasonable record of it. Crash reports and usage statistics are kept by Apple under its own retention periods. Visit statistics are kept only as totals; the short-lived code Vercel uses to count a visitor once is discarded after 24 hours. Server logs are kept by Vercel for a limited time.
5. Your Choices
- Delete the app to remove everything Shelem stores on your device.
- Manage your Game Center profile, friends, and multiplayer settings in the Settings app.
- Turn off Share with App Developers in Settings, under Privacy & Security, then Analytics & Improvements.
- Block visit statistics with a content blocker; the website works the same without them.
- Email us to access or delete messages you have sent us.
6. Security
Information on your device is protected by iOS and iPadOS, and online games are handled by Game Center. We protect messages you send us with reasonable safeguards. No system is completely secure, and we cannot guarantee absolute security.
7. Children
Shelem is a general-audience game and is not directed to children under 13 (or the minimum age in your country). We do not knowingly collect personal information from children. Playing against the computer shares nothing. Online play goes through Game Center, which parents can manage, including multiplayer games, through Screen Time. If you believe a child has sent us personal information, contact us and we will delete it.
8. US State Privacy Rights
Depending on where you live, you may have the right to know, access, correct, delete, and obtain a copy of your personal information, and to opt out of its sale, its sharing for targeted advertising, and profiling. We do not sell or share personal information, do not engage in targeted advertising or profiling, and do not process sensitive personal information. Because the information Shelem uses stays on your device, the personal information we hold is usually limited to messages you send us. To make a request, email shelem@blackballoon.xyz. We will not discriminate against you for exercising your rights. If we deny your request, you may appeal by replying to our decision, and if the appeal is denied, you may contact your state attorney general.
9. Users in the EEA, UK, and Switzerland
Black Balloon is the controller of the personal information described in this policy. We process messages you send us based on our legitimate interest in replying to you, and visit statistics and server logs based on our legitimate interest in operating, securing, and improving the website. You have the right to access, correct, delete, restrict, or object to our processing, and to data portability, by emailing shelem@blackballoon.xyz. You may also complain to your local data protection authority. Where information is transferred internationally, we rely on the safeguards required by law.
10. Changes
We will post updates on this page and change the “Last updated” date. For material changes, we will give notice on this website or in an app update.
11. Contact
Privacy questions and requests: shelem@blackballoon.xyz.